We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:
Our privacy the policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assists us in providing our services. We offer certain features that are only available through the use of a "cookie".

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you choose to buy on the Website, we collect information about your buying behaviour.

If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card/debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

We use personal information to provide the services you request. To the the extent we use your personal information to market to you, we will provide you with the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or
income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and displaying the content according to your preferences.

Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services, and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you are explicitly opt-in.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court
orders, or another legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share/sell some or all of your personal information with another the business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other a business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Our Website links to other websites that may collect personally identifiable information about you. traditionofindia.com is not responsible for the privacy practices or the content of those linked websites.

Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

If you want to remove your contact information from all traditionofindia.com lists and newsletters, please mail to us at info@traditionofindia.com

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email
address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

9. In case of cancellation You can cancel your order online before the product has been shipped and give you the option to make purchase other items of the same value or less value (cancelation charges may applicable).

Unfortunately, an order cannot be cancelled in case your product has been shipped or delivery has already been made.

once you place your order and if you want to cancel your order than we will charge 20% of your order value as cancelation charge.

We never return the money, we give the option to our customers to make purchase other items of the same value or less value (cancelation charges may applicable) from our store - traditionofindia.com

Questions regarding this statement should be directed to the following address: info@traditionofindia.com

You can cancel your order online before the product has been shipped and give you the option to make purchase other items of the same value or less value.

Unfortunately, an order cannot be cancelled in case your product has been shipped or delivery has already been made.

You can cancel an item in your order, till the item is shipped by the seller
In order to cancel an item in your order:

Identify the item you want to cancel and click on the corresponding 'View Details' link

On the detailed order page, you will see 'Cancel' links against each of the items in that order

Click on the 'Cancel' link, indicate the reason for cancellation, and confirm cancellation

Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible

A disabled 'Cancel' link can mean the following things:
- The item has already been shipped by the seller
- The item has a quantity greater than one associated with it
- The item is non-refundable (example, e-Gift Vouchers, Wallet Top-Ups, some special items (product), etc)
- In any of the above cases, you can get in touch with our Customer Support for more information

Once you request the cancellation of item(s) in your order, it will take us a maximum of 5-8 business days to cancel the order. You will be notified of the same. We never return the money, we give the option to our customers to make purchase other items of the same value or less value (Cancelation charges may applicable) from our store - traditionofindia.com

In order to confirm the cancellation of item(s) in your order, you need to indicate your refund preference.

We never return the money, we give the option to our customers to make other items of the same value or less value (Cancelation charges may applicable) from our store - traditionofindia.com

Minimum 20% of your order value. We never return the money, we give the option to our customers to make order of other items from our store - traditionofindia.com

Unfortunately, an order cannot accept a return in case your product has been shipped or delivery has already been made.

Minimum Order Require Rs. 360.00 INR.
Rs. 60.00 will be charged as low order charges.

Due to heavy load of order, their may be a delay in delivery. It may take 15 to 20 days to Dispatch your order from our office and may take another 45 to 60 days to deliver the order to your place. Also, it may be possible that in some cities home delivery may not be possible at your place in that case you need to collect the parcel from the nearest courier office which will be informed to you.