Delivery Information

Delay In Delivery

Due to heavy load of order, there may be a delay in dispatch. It may take 15 to 20 days to dispatch your order from our office and may take another 45 to 60 days to deliver the order to your place. Also, it may be possible that in some cities home delivery may not be possible at your place in that case you need to collect the parcel from the nearest courier office which will be informed to you. 

What is the delivery charges?

For Indian customers the shipping charges are nil were as considered with customers outside India shipping charges depends upon the location.

Some products provide free delivery on purchase were as for other products delivery charges are mentioned. Delivery charges may vary from product to product. Please check with individual products.

In some cases, items below a certain value are listed with a delivery charge. The products incur relatively higher shipping costs on such items. Charging a nominal shipping fee helps the products offset logistics costs.

Low Order Fees -

Minimum Order Require Rs. 360.00 INR.
Rs. 60.00 will be charged as low order charges.

What is the estimated delivery time?

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Please check with individual products to determine delivery times.

Estimated delivery time is dependent on the product's availability and could vary from each product to product.

 'In Stock'

For items listed as "In Stock", we will mention the delivery time is 6-7 business days (in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. Sometimes, items have to be imported by us. These items are mentioned as 'Imported' on the product page and can take at least 20 days or more to be delivered to you.

 ‘Back In Stock Soon

The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the seller.

'Temporarily unavailable'

The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

'Out of Stock

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Permanently discontinued'

This product is no longer available because it is obsolete and/or production for it has been discontinued.

'Out of Print'

This product is not available because it is no longer being published and has been permanently discontinued.

Are there any hidden costs (sales tax, octroi etc) on items sold by sellers?

There are no zero hidden charges when you make a purchase on www.traditionofindia.com. The prices listed for all the items are final and all-inclusive (shipping/courier, gift pack, special packing charge extra) the price you see on the product page is exactly what you pay for this products (not include shipping/courier charge).

Delivery charges extra depending on the product size, weight, quantity etc. Please check with individual products for the same.

Why does the estimated delivery time vary from products to products?

You probably have noticed varying estimated delivery times of the product you are interested in. Delivery times are influenced by product availability and geographic location.

Seller does not/cannot ship to my area. Why?

There are instances when we cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.
At times we prefer not to ship to certain locations. This is entirely at our discretion.

All Products are original or genuine? The images shown are for illustration purposes only and may not be an exact representation of the product. Though product's color, image, size and product may slightly differ. In some products, we (seller) do not take any responsibility for originality, genuine, naturality of this products so order at their own risk. Those product may be artificial product and/or hand made products.

In case of cancellation You can cancel your order online before the product has been shipped and give you the option to make purchase other items of the same value or less value (cancelation charges may applicable).

Unfortunately, an order cannot be cancelled in case your product has been shipped or delivery has already been made.

once you place your order and if you want to cancel your order than we will charge 20% of your order value as cancelation charge.

For more information, kindly contact with administrator.